Run Valley Foods Co., Ltd. Shenzhen, for all customers, including non-members included, to provide the most warm and after-sales service, after-sales service the following principles:
First, meet the following conditions, you can demand a replacement:
(1) The receipt of the goods when the customers face to face in the courier before unpacking, it was discovered the goods have quality problems
(2) the actual receipt of the goods described on the site is very different from the
(3) of the Company to purchase any products, shopping within a week, enjoy no reason to return service:
(4) packaging without damage, you can re-marketing; replacement process: customers face to face delivery personnel required to return the goods, and then contact us. We will be a working day for you to re-shipment, the goods arrive at the time extended.

Second, meet the following requirements, he can return:
Customers within one week of receipt of the goods,
(1) found that their products have significant manufacturing defects
(2) the goods through a barter, but there are still quality problems
(3) due to human causes of more than three days we are committed to the date of arrival of goods not received

Third, in the following cases we have the right to refuse customer's return request:
(1) goods appear damaged, but did not require delivery personnel on the spot when receiving a replacement of the
(2) more than the period's return request Return
(3) The appearance of incomplete or damaged goods Shipping & Returns
(4) Customer shipping documents missing or incomplete
(5) The product is not that we provide
(6) cargo itself, there is no quality problem
(7) returns generated by the freight, transportation fees and so clients do not bear the